Welcome Service

“Welcome Service did an excellent job understanding our needs, helping us find a place, and helping us to settle in.”

“Highly recommend for all relocation support services. The employees at Welcome Service are knowledgeable, hard working, and responsive. It would have been extremely difficult to navigate our relocation from the US to Switzerland without them.”

“We had an outstanding experience with Welcome Services. Véronique and Ness did an amazing job understanding our needs, identifying suitable places in the area, and helping us secure one that we truly love living in now. During our visits, Véronique provided thoughtful feedback on each property, helping us understand the local context and make informed decisions. Finding housing in Geneva is notoriously difficult, but Welcome Services made the process manageable—and even enjoyable. Highly recommended!”

“Nous avons été très satisfaits de notre accompagnement, l'écoute et la réactivité dont nous avons bénéficié.”

“The team are extremely knowledgeable about the Geneva and surrounding areas, and really listen to your needs and requirements for your move. They are well connected with the various utilities and services, and were able to seamlessly get everything set up for us. The provided timely and full support making sure that every step of the relocation was considered and managed effectively. I cannot recommend them highly enough, they made a very daunting experience manageable and very smooth.”

“Notre installation à Genève s'est bien déroulée grâce à une équipe professionnelle et à l'écoute. Un grand merci en particulier à Julie pour son implication et sa réactivité.”

“I was really hesitating if I send a review or not as my experience dates back to 2017 and I was hoping it was maybe just an isolated case. However, in the meantime, I have seen several of my colleagues struggling with this service, which is why I will also share my experience. First they make you fill out a form to know all details that you are looking for in an appartment. Then, the big disappointment comes, they "choose" and show you appartments which are not ticking a single box of the criteria that you have mentioned to them. Moreover, I had a bit of the feeling that they thought I'm anyway not Suisse, I have no clue about the market here, so I should just be happy with whatever they are proposing me. On the side, I was looking myself as well for appartments, which actually corresponded to my criteria and send them over to them, so that they schedule the visits for me. Therefore, putting all that aside, the very least thing I would've expected from such an agency is that, at least, if I have to do already the work to find the appartment that corresponds to my wishes, they should have the relevant connections with the regies and be able to push my application through...well no. I have applied for at least 5 appartments and haven't gotten any of them. Therefore, I was really struggling to understand what the purpose of this company in terms of appartment hunt is? In the end I found my own appartment, made my own application and, thanks to another friend of mine, who had good contacts with the regie, I got my dream appartment. And as said in the beginning, I'm not the only one that struggled with this company...”

“Excellents services, professionnels à l'écoute, je recommande vivement.”

“Notre société a été amenée à travailler à plusieurs reprises avec Welcome Service. Nous ne pouvons que recommander cette entreprise dont le sérieux, l'écoute et le professionnalisme de leurs consultants et management a été fortement apprécié par nos clients privés et corporate. Bravo à toute l'équipe.”

“Terrible relocation agency. My friend was relocating to Geneva and this agency caused more problems than helped. From finding an apartment, where agency always came up with too expensive ones, and consultants behaviour during the visits was not helpful in getting the apartment, so in the end we got one apartment where the consultant from this company was not present during the visit; to important emails being sent to old email address even though they were explicitly told not to, which cause more stress on our side. They also sent things to different postal address they were asked to. Definitely do not recommend. If you want to avoid unnecessary stress, choose different agency or relocate by yourself.”

“Excellent service, friendly and very professional team. They have really valuable connections in Geneva and they got me the apartment I really wanted! Thanks again for assisting with my relocation, it felt I was in good hands! :)”

“Une équipe formidable, toujours à disposition et surtout force de proposition! Je recommande.”

“Best relocation support in Switzerland.”

“Great Staff and excellent service! Very helpful and available when needed! Best relocater in town!”

“Merci de mieux conduire avec la Skoda grise 555 *** à l'avenir...”