Rel-Ex (Relocation & Expat Services GmbH)

“I would like to express my sincere gratitude to Relex for their outstanding support throughout our family’s relocation process. Relex made what could have been a very complex and stressful process feel structured, smooth, and well managed. From creating a personalized relocation plan to answering questions quickly, coordinating property viewings, and managing the required paperwork and communication with authorities, Relex was always supportive and one step ahead. Their extensive local knowledge and network were invaluable. The dedication was exceptional by personally viewing potential homes for us, accompanying us to viewings, and ensuring that every step of finding and securing our new home was handled efficiently. Working with Relex was a tremendously reassuring and positive experience. We always felt supported and confident that our relocation was in capable hands.”

“We had an outstanding experience with Sandra Burki and Relocation & Expat Services. Relocating a family of five from the UK to Switzerland and finding a long-term rental in the Zug area from abroad is incredibly challenging, especially in such a competitive market. Sandra guided us through every step of the process with professionalism, dedication and genuine care. She did far more than simply arrange property viewings. She searched the market extensively, leveraged her professional network, organised and accompanied viewings, gathered additional information from property managers, prepared and submitted our applications, reviewed contracts, coordinated all communication with landlords and agents, and supported us throughout the handover process. Having someone we could completely trust made an enormous difference. What impressed us most was her responsiveness, attention to detail and determination to find the right home rather than just any home. She always took the time to answer our questions, explain the Swiss rental process and offer practical advice. We never felt like just another client. Thanks to Sandra and her team, we found a wonderful apartment in Zug in a fantastic location, close to the old town, the lake and the railway station. We couldn't be happier with the outcome. If you are relocating to Switzerland, especially to Zug, Baar or the surrounding area, I can wholeheartedly recommend Sandra and RelEx. We are extremely grateful for everything she did for our family.”

“When we started planning our relocation from the Netherlands to Switzerland, we did extensive research and spoke with several relocation agencies. Sandra stood out from the very first online meeting – her professionalism, reliability, attention to detail, and genuine care were immediately apparent. Making an international move based solely on emails and video calls is always a leap of faith. What made it even more challenging was that much of the information found on online and AI sometimes contradicted official Swiss procedures. Having Sandra by our side made all the difference. Finding our dream home in Zug – in just two weeks We were shocked by how competitive and scarce the housing market in Zug really is. But Sandra never let us rush into a decision. She prepared a detailed pros-and-cons list for every property we viewed, helping us stay calm and think clearly. At one point, we were absolutely ready to commit to a house we loved – but Sandra pointed out a high-voltage power line nearby that we had completely missed, and advised us to take a step back and reconsider. That’s the kind of care and integrity you simply don’t find everywhere. She also guided us in putting together a polished, concise, and highly effective rental application package – highlighting exactly what landlords care about, in a clear and compelling way. We believe this was key to securing our dream home on the very first attempt. Beyond housing – a true partner in every step When it came to preparing our company formation documents, Sandra was nothing short of a superwoman. She not only gave us practical, tailored advice based on our specific situation, but also anticipated challenges we hadn’t even thought of. She helped us prepare an impressive business plan and navigated us through the various official authorities in Zug with ease and expertise. The results speak for themselves · We found and secured our dream home in Zug in only two weeks · Our immigration documents were approved in less than a week on the very first submission · We received our residence permits within just three weeks More than an agent – a guardian angel Throughout this journey, Sandra became much more than a service provider. She was our calm in the storm, our trusted advisor, and genuinely someone we now consider a friend. Her dedication, warmth, and integrity made what could have been an overwhelming experience into one we look back on with gratitude. We have already recommended Sandra to close friends without hesitation, and we will continue to do so. If you are relocating to Switzerland – especially to the Zug/Zurich area – do yourself a favour and let Sandra guide you. You won’t regret it.”

“Our family could not have settled in Switzerland without the assistance of Sandra and her team. Her service was professional, friendly and exceeded our expectations. She secured our dream apartment, assisted with all paperwork and liaised with locals on our behalf. We could not have done any of this whilst abroad and with little German knowledge. Our family highly recommends Rel Ex for anyone that may need assistance moving to or settling in Switzerland. Sandra is a gem!”

“Sandra and the RelEx team made our move to Switzerland so much easier! Their 'customer first' take on the process really took the hard work out of it and allowed us to move in a number of weeks, rather than months. Whilst we could focus on 'closing our life in Poland', Sandra focused on the Swiss side and helped us find an apartment, gave us unbiased advice on the best location, and handled the whole process of furnishing and decoration. We are now happily settled and I would happily recommend Sandra to anyone who needs help with their relocation - it is the best investment you will make!”