Privacy Policy

ReloFinder.ch is committed to protecting your privacy and ensuring transparent handling of your personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you use our relocation services platform.

1. Data Controller

The primary controller responsible for your personal data and operator of the ReloFinder platform is:

2. Information We Collect

Personal Information

We may collect the following types of personal information when you use our services:

• Contact Details: Name, email address, phone number.
• Relocation Data: Requirements, preferences, move dates, family composition.
• Communication Data: Messages, correspondence, and feedback.
• Corporate Data: Company details for our B2B clients.

Usage Information

We automatically collect certain information about your device and how you interact with our website:

• IP address and browser type.
• Device information and operating system.
• Pages visited, time spent, and referring URL.
• Cookies and similar tracking technologies.

3. How We Use Your Information

We process your data for the following purposes:

• Service Delivery: To match you with verified relocation providers and facilitate quotes.
• Communication: To respond to your inquiries and provide support.
• Improvement: To analyze usage patterns and enhance our platform's user experience.
• Compliance: To meet legal and regulatory obligations.

4. Data Sharing & Third Parties

We do not sell your personal data. We may share your information with:

• Service Providers: Verified relocation agencies you explicitly choose to connect with.
• Technical Partners: Hosting, analytics, and email service providers (under strict data processing agreements).
• Legal Authorities: When required by law or to protect our rights.

5. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("Right to be Forgotten").
• Object to the processing of your data.
• Withdraw consent at any time.

To exercise any of these rights, please contact our privacy team at hello@relofinder.ch.

6. Data Security

We implement robust technical and organizational measures to protect your data, including SSL encryption, secure servers, and strict access controls. However, no method of transmission over the internet is 100% secure.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.