Prime Relocation

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"We had an outstanding experience working with Sabine de Potter. She is truly on top of everything and resolved our issues quickly and efficiently throughout the entire process. Thanks to her dedication and persistence, we were able to secure our ideal apartment in the highly competitive Zug rental market before even arriving — something that would have been extremely difficult without her support. Sabine went above and beyond to accommodate our time difference to ensure everything moved forward smoothly. Her professionalism, responsiveness, and genuine care made a real difference for us. We’re deeply grateful for her hard work and can’t recommend her highly enough."

"It was an absolute pleasure working with Julie from Primerelocation during our apartment search in Zurich. Her professionalism, clear communication, and dedication made what could have been a stressful process incredibly smooth and efficient. Julie was exceptionally helpful, understanding our needs perfectly and guiding us through every step. She went above and beyond, even volunteering to view an additional apartment on our behalf when we faced issues with another property, given that I had to travel from Bern and my husband in Luxembourg. Her proactive approach extended to liaising with all advertisers, submitting necessary files, and swiftly answering our additional queries regarding licenses and permits via WhatsApp. Her insights and prompt responses were invaluable. We are so grateful for her assistance in finding our new home. We highly recommend Julie to anyone looking for a seamless relocation experience!"

"Our experience with Prime Relocation was excellent from start to finish. Sabine has been instrumental in finding an appartment that matched our criteria in a very tight market. She played an important role to have us as the first choice of the landlord. The web based platform is very useful as well. We strongly recommend Prime Relocation!"

"We came across Prime Relocation due to our family relocation from UK to Zug area via work. I am personally always sceptical about many services but Prime Relocation proved me so wrong. They are dedicated, responsive and we felt as if everything is running smoothly throughout the whole process. We are family of four (plus dog) and all our friends and colleagues worn us about the complexity of finding the property. However, this was great process as well and Julie Poirier is the best!"

"Heike made my move to Switzerland so easy! She helped me find a great apartment, guided me through all the paperwork, and was always there to answer questions. Her support was invaluable, and I highly recommend her!"

"Excellent Support by Julie, always here to help and very reactive to any message. Definitely would recommend her"

"Prime Relocation helped me with my move to Switzerland, and I couldn't be happier with their service. Heike, the agent assigned to my case, was incredibly dedicated and supportive throughout the entire process. Her commitment to ensuring a smooth transition was evident in every interaction. I highly recommend Prime Relocation for anyone looking for a reliable and professional relocation company."

"We had Maree help us with finding a place. So thorough with high attention to detail, great for me as I tend to fly by the seat of the pants- not the best in Zurich with everyone being very strict on rules and protocol. She found us a place before we even arrived, which giving the housing shortage was very impressive. Top marks, worth the money DON'T try and save money in this area!"

"An outstanding experience from beginning to finish. The agent, Sabine, went far above and beyond what I expected in helping find the best possible outcomes for myself and my family. She is a fantastic communicator and extremely proactive. I highly recommend her services and that of Prime Relocation for anyone looking to secure a property and all the other things that need to be done to set up a new life in Switzerland. Thank you Sabine!"

"Maree from Prime was a godsend for my relocation to Switzerland - she arranged property viewings, suggested questions to ask in advance, and helped with Swiss bureaucracy (residence permit, health insurance, ...) to my complete satisfaction. I wholeheartedly recommend Prime & Maree to everyone! :)"

"Wonderful experience working with Schmid Relocation! Great service, swift responses, and partners to help with any aspect of moving (shipping, storage, insurance, etc.). Our consultant, Rachel, was a tremendous help and assisted us in finding the perfect apartment. I highly recommend this company!"

"My wife and I moved from Lausanne to Zug in November 2020 and we needed help with finding the dream apartment in Zug. Taking into consideration the difficult period due to the CoVid situation this seemed not possible. But Prime Relocation and especially our relocation specialist, Emma Mason made it all happen even when we had lost hope. She has always been optimistic, supportive, punctual and acted very fast. We have had a very good communication with her and she understood well what are our expectations. We can not thank her enough and we recommend Prime Relocation to anyone who is looking for a professional company with competent staff."

"Schmid Relocation did a fantastic job helping our family settle in Switzerland and find a great home that exceeded our expectations. Katharina (CEO) and Nicole (our consultant) supported us very closely, answered all our questions, and made sure no stone was unturned, even with simple things like renting, translating for us, registering, settling into the house, getting our children set up at school, etc. We really appreciate their help and support, and highly recommend them for those of you wanting to settle in Switzerland with the confident help of those very familiar with the local system."

"We simply don't know what we would have done without Rachel's superb support. Not only did Rachel make sure that we were fully set up, but she went above and beyond taking great care to find out about our family, providing us with relevant advice and connecting us with the community. I cannot recommend Prime Location highly enough."

"We are so appreciative of all of the support we received from Prime Relocation. We’ve moved internationally several times before, but this was our first move with a school-aged child (and our first relocation during a pandemic!). Despite all of this, this was by far our easiest relocation, thanks entirely to our amazing relocation agent Silke (who my son adored!). As it turned out, there are a lot of peculiarities about moving to Zurich (as far as property searches and applications, obtaining residence permits, etc.) and it made things so much easier having an expert navigate it for us."

"Kati and Rachel have helped us immensely to find our house, especially since we relocated from abroad and didn’t speak German. Rachel explained to us the whole process, helped us arranging visits to the houses that met our criteria, reviewed our applications, and was with us during the viewings. In just a few weeks we got offered the house we wanted. I can’t recommend them more"

"Five stars are not enough to describe the quality of service that Kati, Sabine, and team delivered to us. Within a week Sabine helped us find a new apartment in Zug, as well as all things related to relocation. Highly recommended!"

"The service and support provided by Kati and Emma are excellent. Kati offered different packages to choose from. I took an orientation day with Emma to explore the Zug area (highly recommended!) and to nail down prefered locations and apartment types. This was followed by a targeted home search visiting pre-selected apartments. We had good discussions during these visits about pro's and con's which helped a lot to get clarity! It all worked out nicely. Great value for money :-) and highly recommended."

"Silke at Schmid Relocations looked after our move from the UK to Switzerland. We are very happy with the service we received - they helped at all stages and made the move in difficult COVID times much less stressful than it might have otherwise been. I cannot imagine having made the move without their help."

"Schmid Relocation did a very good job. I had only 2 weeks to find my new place here in Zurich and they manage to find the best apt for me (without being able to see them myself)."

"We start our move process just before the pandemia started and since then the Prime Relocation team were assinting us first at the distance and then personaly after we were able to travel. Our experience was fantastic thanks to a high professional service that made it possible to find our definite house in just 6 weeks after our arrival. Thanks a thousand Prime Relo team!!! Maria Jose and Fernando"

"Great service - very professional and willing to go the extra mile ! Sabine my relocation agent was a tremendous help !!! Is possible ask for her services"

""They helped us find our new home in a very easy, straightforward, and even better, comfortable way. We really appreciated their constant availability, specially during COVID times, when apartment hunting could have become a real nightmare. ""

"Very helpful in so many ways. Silke helped me so much and made the move a lot less painful. I am very grateful. Would definetly recommend Schmid Relocation."

"Wow impressed by the extremely personal and tailored service of Prime! Relocating as a family and especially in these currently difficult times, the empathic and professional care was key. Thank you so much!"

"High-class professionals. Catherine helped us with many points regarding the relocation. I highly recommend this agency."

"Great service. Highly competent. They have great connections. I would choose them again for my team. Thanks!"

"Excellent service. Highly professional and helpful in our relocation. Recommended!"

"Very efficient, available and helpful. I would highly recommend to anyone relocating in the area."

"Moving can be such a stressful experience, but Nathalie at Prime Relocation made it so much easier. She was attentive to every detail and truly went above and beyond to ensure everything was handled perfectly. Her knowledge of the local market and her proactive communication were invaluable. Thank you, Nathalie, for doing such a fantastic job!"

"Great service that helped us find a nice apartment (market is tough but they do what they can!)...and having Prime Relocation on the ground to help with matters while we were still in Germany helped a lot! Many thanks to the team!"

"Ich schätze die Zusammenarbeit mit Kati und Ihrem Team sehr. Freundlich, professionell, schnell und zuverlässig. Kunden berichten mir während der Beratung, wie glücklich sie sich schätzen, von Kati, Julie, Nathalie und allen anderen im Team während des ganzen Umzugsprozess begleitet worden zu sein. Das macht es erheblich einfacher, sich der neuen Umgebung und den neuen Herausforderungen in einem für sie fremden Land anzupassen. Bin glücklich, meinen Teil beizutragen, um noch mehr vollends zufriedenen Kunden zu gewinnen, die sich dafür entschieden haben, in der Schweiz eine neue Zukunft aufbauen zu wollen. Hier seid ihr richtig und bestens aufgehoben!"

"Liebe Heike! Von ganzem Herzen möchten wir uns bei Dir bedanken!!! Dank deiner langjährigen Erfahrung, deiner Professionalität und deinen persönlichen Fähigkeiten ist unser Umzug von Deutschland in die Schweiz stressfrei gelungen. Du hast uns in jeder Situation, ob es Behördenbesuch oder Bürokratie war, ganz doll unterstützt. Bei vielen Fragen hast du uns immer auf sehr hohem Niveau beraten und geholfen. Dabei hatten wir das Gefühl, dass wir dich schon sehr lange kennen. Danke, dass es dich gibt und dass wir dieses Glück hatten mit dir zusammen zu arbeiten. Wir wünschen Dir alles Gute für die Zukunft, viel Erfolg bei deiner Selbstständigkeit. Wir wünschen allen, die einen neuen Lebensabschnitt starten wollen, Dich als Profi im Relocating und netten Mensch an der Seite zu haben. Vielen lieben Dank!!! Waldemar und Julia"

"Habe erst gedacht ich brauche den Service nicht um in Zürich anzukommen und eine dauerhafte Wohnung zu finden. Falsch gedacht. Der Relocation Service von Nathalie Colombo war mehr als hilfreich. Ohne Sie hätte ich beinahe meinen Termin am Registrierungsamt verseumt. Erstklassiger support in allen Belangen. Durch Nathalie habe ich auch eine Wohnung in traumhafter Lage zu gutem Preis gefunden. Kann nur Positives berichten. Danke nochmal!"

"Ils nous ont trouvé un logement en moins de deux semaines alors que nous étions à l'étranger, sans work permit, sans les 3 fiches de salaire. Leonore était très efficace et directe, elle connaît très très bien son métier et le marché. Je recommande Prime les yeux fermés."

"Die Arbeit von Frau Colombo war wirklich sehr hilfreich. Sie hat jederzeit sehr strukturiert gearbeitet und wir hatten immer das gute Gefühl, eine kompetente Ansprechpartnerin in allen Belangen vor Ort zu haben. Besonders hervorheben möchten wir auch ihre Unterstützung bei der Lehrstellensuche unseres Sohnes. Echt spitze, denn sie hat Kontakte gefunden und uns Türen geöffnet. Bei der Suche nach einer geeigneten Wohnung hat Frau Colombo uns hervorragend geholfen. Wir waren in der Schweiz und sie hat die Besichtigungen komplett organisiert und uns zu den Terminen begleitet. Das einzige Mal an dem sie nicht dabei sein konnte, weil wir sehr kurzfristig in die Schweiz kamen, hat Frau Colombo alles perfekt koordiniert mit Kontaktdaten, Bildern und Adressen - so als wenn sie dabei gewesen wäre. Den aufwändigen Bewerbungsprozess für die Anmietung einer Immobilie in der Schweiz bereitete Frau Colombo mit allen erforderlichen Unterlagen sorgfältig vor. Als wir die Wohnungsübergabe hatten zeigte sich dann ihre langjährige Erfahrung in der Übergabe von Immobilien. Eine Woche zuvor hatte sie den Mietvertrag bereits geprüft und erforderliche Änderungen veranlasst. Bei der Übergabe protokollierte sie dann sämtlichen Verschleiss, alle Gebrauchsspuren und bei Mängeln veranlasste sie deren Beseitigung. Am Tag der Einreise begleitete Frau Colombo uns zur Gemeindeverwaltung und stand uns auch dort bei Fragen und Entscheidungen unterstützend zur Seite damit alle bürokratischen Vorgänge optimal ablaufen konnten. Frau Colombo arbeitet absolut zuverlässig und zeichnet sich durch viel Erfahrung und Kompetenz aus. Wir können Prime-Relocation nur bestens empfehlen. Vielen Dank Frau Colombo für die angenehme Zusammenarbeit in den vergangenen Monaten."

"Ich bin begeistert und meine Erwartungen wurden in vielen Punkten übertroffen. Somit war das Auswandern kinderleicht. Die Betreuung von Nathalie war genial. Schnelle Antworten, ich fühlte mich 24/7 betreut, schneller und einfache Kommunikation, super Sympatisch, super nett und sehr professionell! Kann ich nur weiter empfehlen! ich bin mehr als zufrieden :)"

"Ich bin sehr zufrieden mit meiner Relocaterin Rachel und dem gesamten Service den Sie geboten hat. Von Anfajg an hat sie mich gefühlt 24/7 betreut und nahtlos jeden Wunsch bzw. Ansatz wie Behördengänge, Versicherungsbroker, Wohnungswechsel und -suche unterstützt. Ein Service bzw. eine Arbeit, die sie mit viel Freude und Elan angegangen und umgesetzt hat. Ich kann und werde diese Firma gerne weiterempfehlen, da ich mich zu 100% unterstützt und wertgesxhätzt gefühlt habe. Herzlichen Dank an das gesamte Team und espescially an Rachel 😀."

"Unsere Familie ist Schmid Relocation sehr dankbar! Catherine und Nathalie sind sehr flexibel und superschnell. Ohne ihre Hilfe wäre unser Umzug in die Schweiz schwieriger gewesen und hätte viel länger gedauert."

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"Julie was of great help, finding us the right school for our kids and a super appartment to live in."

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"Our case was a bit different since we were already in Basel, at a temporary location. We had been living in Basel for over a month and found out that finding a long-term flat coming from abroad, without having a good understanding of the market and with a language barrier, was a real challenge. Our main constraint was time, as we needed to leave the temporary location within a short time period (in December, which is also not the best date to move-out/in in Basel). Sandra was very professional and helped us not only to find the property in record time, but also to prepare and subit the application, and staying on top of things with the rental agency, following-up as needed. Once the property was ours, Sandra also helped with the contract and the key handover process. We definitely feel that having a local expert like Sandra made the difference and we would recommend to any family in their home search."

"We recently relocated to Zurich, with the assistance of an agent from Prime Relocation. Honestly we could not have asked for better support with our move. The agent was very responsive, friendly, and helpful at all times. We felt comfortable asking her about anything, even things we were not sure she could help with or were under her responsibility. No matter what the issue was, she always did the maximum and beyond to find someone who could help, reach out to them, and several days later follow up to ensure everything was resolved to our satisfaction. She was present physically for the most important appointments, and provided us with tips about things we didn't even know we should be asking. We truly felt like we had someone here taking care of us."

"Professional service with great contacts and knowledge in the Zug area. It was a very efficient search. I was probably lucky with timing but I found my apartment in a week with Prime Relocation. Provide great information and tips to settle in the area. Easy and friendly people to work with."

"PRECISION LANDING! Heike Steller did an amazing job. Perfect service, top communication, everything spot on. Thanks to Heike's persistence did we get finally our dream home in Switzerland and all that in the shortest possible time. THANK YOU!"

"Highly recommend Mrs. Rachel Staal - she works with her heart, very culturally conscious, rich in intelligence, humble and would be 24/7 available giving you the best advice possible (outside of her interest). She has been a godsent for my family and she was able to convince us on every move with very logical yet down to earth and genuine reasons. We were so lucky to have her and can say that it would be “very” hard to get someone better than her as a relocation agent. A rare find - at least have a call and meet her in person and you’ll understand."

"An enormous thank you for helping our family find our lovely new home in Switzerland. Silke’s expertise and sense of humour made everything much more manageable. She was exceedingly patient with our two young boys (and us!) and was always helpful answering our multitude of questions. Every time we enjoy the view, the kitchen or those floor tiles that always, magically, look clean; we will be grateful for Silke’s outstanding help."

"We recently relocated to Switzerland and were offered the services of Prime Relocation as a local agent. We found them to be an excellent facilitator in several ways : - As a personal guide on an initial familiarisation tour. - For shortlisting, arranging and accompanying us on accommodation viewings. - For providing invaluable and personalised assistance in unfamiliar matters such as canton office registration and banking. All of this was done with efficiency and good humour. We would very happily use Prime Relocation again in similar circumstances."

"Serious and reliable. They quickly found us a great place to live in Zug. Highly recommended!"

"We did our relocation with Prime Relocation and they did a great job! Especially our agent, Nicole, did a great job managing to find an apartment in Zug area with a very tight market and COVID-19 limitations would definitely use Prima relocation again!"

"Emma went above and beyond to help settle us and was able to help us with every query we had. 100% would recommend."

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